As reported by Windows Latest, the mandatory July security update KB5062553 for Windows 11 may fail to install or trigger errors, particularly related to the built-in firewall.
Common Errors During Installation
- Installation failures with error codes:
- 0x8007371b
- 0x800f0991
- 0x80073712
- 0x80071a2d
- Update freezes at 95% or 99%
- Firewall malfunctions even after successful installation
- Automatic rollback attempts (often failing with 0x80071a2d)
Microsoft’s Unresolved June Update Problems
- The previous June update (KB5060829) falsely reported firewall crashes
- Despite Microsoft’s acknowledgment, Windows Latest confirms:
- More users are now affected
- KB5062553 triggers firewall errors on previously unaffected PCs
Why This Matters for Windows 11 Users
- Security Risk: Failed updates leave systems vulnerable
- Firewall Disruptions: May expose users to network threats
- Microsoft’s Ongoing Struggle: June bugs still unresolved
How to Fix KB5062553 Update Errors on Windows 11
Method 1: Run Windows Update Troubleshooter
- Press Win + I → Go to System > Troubleshoot > Other troubleshooters
- Select Windows Update → Click Run
- Restart your PC and retry the update
Method 2: Manually Reset Windows Update Components (Admin CMD)
- Open Command Prompt as Administrator
- Run these commands one at a time:textnet stop wuauserv net stop cryptSvc net stop bits net stop msiserver ren C:\Windows\SoftwareDistribution SoftwareDistribution.old ren C:\Windows\System32\catroot2 catroot2.old net start wuauserv net start cryptSvc net start bits net start msiserver
- Restart → Check for updates
Method 3: Disable Firewall Temporarily (For 0x80071a2d)
- Search Windows Security → Open Firewall & Network Protection
- Turn off Domain, Private, and Public Network firewalls
- Install KB5062553 → Re-enable firewalls immediately after
Method 4: Manual Update Installation
- Download KB5062553 from Microsoft Catalog:
https://www.catalog.update.microsoft.com - Double-click the .msu file → Follow prompts
- If errors persist, use the DISM tool:textdism /online /cleanup-image /restorehealth sfc /scannow
Method 5: Uninstall Problematic Updates
- Go to Settings > Windows Update > Update History
- Click Uninstall updates → Remove KB5060829 (June update)
- Restart → Reattempt KB5062553 install
Post-Installation Checks
- Verify firewall functionality:powershellGet-NetFirewallProfile | Select Name, Enabled
- Monitor Event Viewer for errors:
- Open eventvwr.msc → Check Windows Logs > System
FAQ
Q: Why does KB5062553 keep failing at 95%?
A: Typically caused by a corrupted update cache (fix with Method 2).
Q: Is it safe to disable the firewall for the update?
A: Yes, if done briefly (under 5 minutes). Re-enable immediately after.
Q: Will Microsoft release a fix?
A: No ETA yet, but report issues via Feedback Hub to prioritize fixes.
